The service location can also aide in the purchase of replacement grilles for your Pella® products. The exterior frame has a pre-applied seal bonded to the glass. GLASS KIT: Includes double-pane tempered safety glass with 5/8' external grille, a high performance molded plastic frame set (interior and exterior pieces), and screw hole covers. If you continue to have difficulty with your removable room side grilles, visit or call (877) 473-5527 to find a Pella service location nearest you. Replacement door glass inserts are the perfect solution for a front or side entry. If you have questions regarding non-current product not found on our site, visit and submit a request to Pella Corporation's customer support team or call (877) 473-5527 for further assistance. We try to include information for a large portion of our various products and vintages however, we do not have every older set of instructions available online. Removing may cause the grille to rattle against the glass. Alcan/Norandex - The window grille kit is simple to install and easy to remove for cleaning at a fraction of the typical cost. NOTE: If the grille has stand-offs (doors with double-pane glass) or bumpers (doors with triple-pane glass), DO NOT remove them from the grille. To reinstall the grilles, set them in place by aligning the clips on the brass colored tacks, then gently press on the end of each bar until it snaps into place. Repeat until all grille bars are removed. Grasp the end of one removable interior grille bar at a time, and gently pull until the end of the bar disengages. You can modify any type of window with grids, or mullions, whether it’s double-hung, sliding, or casement, and made out of metal, vinyl, or wood. You can find replacement kits at home centers and online retailers, or contact the door manufacturer for a replacement part. Watch the video or review the instructions below taken from the Pella Window and Patio Door Owner's Manual.
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